Steps in

Request for Complaint

Request for Complaint

Application Data

Establishment Data

Complaint Details


Terms & Conditions

  • The purchase invoice or contract must be submitted in addition to any supporting documents for the complaint.
  • The commercial license must be issued by the Emirate of Ajman and not from other Emirates.
  • The service does not specialize in solving complaints from tourism and real estate activities, central banks, insurance companies, contracting and recruitment offices for domestic workers.
  • Some types of complaints are subject to the condition that a technical report is available from accredited bodies.
  • The competent authority is not responsible for electronic commerce operations that take place through unlicensed providers within the country.
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